Delete your account

Last updated: October 22, 2026

This page explains how to delete your account in the Scava Pro app (iPhone and Android) and on SCAVA, which is operated by Scava Global LLC.

1. Who creates your account

Scava Pro accounts are created by your company — the pool service company you work for, which uses SCAVA to run its routes, visits, quotes and invoices. Your company's administrator can add and remove users.

2. How to request deletion

You can ask for your account and the personal data associated with it to be deleted in either of these ways:

• Email julio@scavapro.com from the email address of your account, with the subject "Delete my Scava account". We may ask you to confirm the request before we act on it.
• Ask your company administrator to remove your account and request its deletion.

3. What is deleted

• Your login (email address and password).
• Your profile — name, phone number, role and preferences.
• Your device sessions — every phone or browser signed in to your account is signed out.

4. What may be kept, and why

Some records belong to your company, not to you, and the company may be legally required to keep them — for example invoices, payments and the service history of its customers (visits, readings, photos and notes). These records are kept for as long as the company needs them under the law and its customer agreement. Where possible, your name is removed from them or replaced with an anonymous label, so they no longer identify you.

5. How long it takes

We confirm by email when the deletion is complete, within 30 days of receiving your request.

6. Questions

See our Privacy Policy or write to julio@scavapro.com.