Privacy Policy

Last updated: October 22, 2026

This policy explains what Scava Global LLC ("SCAVA", "we") collects when you use scavapro.com, why, how long we keep it, and how to ask us to delete it.

1. What we collect on this website

When you send the "Get started" form we collect: your name, company name, email address, phone number, the approximate number of pools you service, how you heard about SCAVA, and any notes you add. We also record the date and time of the submission and the IP address it came from, which we use only to block automated abuse.

We do not use third-party analytics, advertising trackers or social-media pixels on this site. The site loads fonts from Google Fonts; Google may see your IP address as part of serving the font files.

2. Why we collect it

To contact you about SCAVA, answer your questions and, if you decide to go ahead, set up your account. We do not sell your information and we do not share it with anyone outside SCAVA except the service providers listed below.

3. Who processes it on our behalf

• Cloudflare — hosts this website and stores form submissions.
• Resend — delivers the confirmation email to you and the notification to us.
• Google Workspace / Gmail — where we read and reply to your message.

4. How long we keep it

Form submissions are kept for up to 12 months after the last contact with you. If you become a customer, your details move to your customer account and are governed by the customer agreement. If you ask us to delete your submission, we do so within 30 days.

5. Your choices

To see what we hold about you, correct it, or have it deleted, email julio@scavapro.com from the address you used on the form. We'll confirm when it's done.

6. The SCAVA product and the Scava Pro mobile app

SCAVA is used by pool service companies ("our customers") to run their routes, visits, quotes and invoices. Scava Pro is the mobile app for iPhone and Android that their managers and field technicians use. This section explains what the app and the SCAVA service handle.

Who controls the data. The business data a company enters in SCAVA — its customers, service addresses, visits, readings, photos, quotes and invoices — belongs to that company. SCAVA processes it on the company's behalf under the customer agreement. If you are a pool owner served by one of our customers and want to see, correct or delete your information, contact that company; we will help them fulfil your request.

What the Scava Pro app collects.

• Account information — the name, email address, company and role of the person signed in. Used to sign in, keep each company's data separate and show each technician only their own work.
• Location — the app asks for the device's location only while the app is in use. It is used on the phone to show your own position on the map and to find the partner store nearest to you. The device location stays on the phone: it is not sent to SCAVA's servers, it is not stored, and it is never collected in the background or shared with anyone.
• Camera and photos — technicians take photos during a visit (for example, of the pool, equipment or a part that needs replacing) with the camera inside the app, and the photo is uploaded to their company's SCAVA account. The app does not read the phone's photo gallery or other files on the device. Before a photo is stored, the location and other camera metadata (EXIF) embedded in the image are removed.
• Service records — what the technician records at a visit: checklist items, water readings, chemicals added, notes, and start and finish times, together with the customer's name and service address needed to do the job.
• Technical data — basic information needed to keep the app working and secure, such as the app version, device type and error messages. We do not use advertising identifiers.

What we do not do. We do not show ads, we do not use the data for advertising, we do not track you across other companies' apps or websites, and we do not sell personal information.

Where the data is stored. The SCAVA service runs on servers operated by Scava Global LLC in the United States. Photos are stored with Cloudflare (Cloudflare R2). Emails and text messages sent to our customers' clients are delivered through email and SMS providers acting on our behalf. Card and bank payments are processed by Stripe; SCAVA does not store full card numbers.

Security. Data is encrypted in transit (HTTPS). Each company's data is kept separate, and access is limited by role — for example, technicians do not see prices or financial information.

Retention and deletion. Business data is kept while the company's SCAVA account is active and is deleted or returned according to the customer agreement when the account is closed. A user can ask to have their own account deleted (see Delete your account) by emailing julio@scavapro.com from the address on the account; we will confirm and complete the deletion within 30 days, except for records the company is legally required to keep (such as invoices).

Children. SCAVA and Scava Pro are business tools and are not directed to children under 13. We do not knowingly collect information from children.

7. Changes

If we change this policy we'll update the date at the top. Material changes will be announced on this page before they take effect.

8. Contact

Scava Global LLC · julio@scavapro.com